Is it secure to buy on this website?
What is the delivery guarantee?
Where can I track my package?
What is the total cost for a product with shipment and taxes in my country’s currency?
- Add the product(s) to the shopping bag and select your country as the destination to see shipment costs.
- Use the Duty Calculator to estimate import taxes.
- You will see the estimated taxes and total cost in your country’s currency.
Is my purchase protected by a 3rd party?
Credit cards offer protection if have a problem you cannot resolve with the vendor if:
- Your order never arrives.
- You receive an item that’s significantly different than it was described.
- You were charged for something you didn’t purchase and you reported it immediately.
Is the checkout secure and encrypted?
- Local payment
- Local pickup
- Domestic shipment
Become a Distributor
- Ability to pay with a credit card
- Ability to communicate in English or Spanish
- Reliable address to receive packages
- Ability to distribute products in your country; store, office, or website preferred
Returns & Warranty
- The buyer is responsible for roundtrip shipping charges
- The buyer must contact us within 30 days of purchase, and return the product to us no later than 60 days from purchase.
- The product must be in new condition with original packaging and manuals for a full refund. If the product has a defect, see Warranty section below.
- International customers: If you select a shipping option with prepaid import taxes, those taxes are not refundable once the item is shipped.
Import Taxes and Delivery
NutriActiva is an expert in international shipping, and we are proud to offer highly discounted shipping rates and a variety of shipping services to our customers. Please note the following:
Import taxes – Buyers located outside the USA are responsible for any and all import taxes and fees required by their country. Please contact us first if you have any questions.
Delivery – All delivery times are estimated, not guaranteed, and may be longer due to customs delays beyond our control. Please contact us first if you have any concerns.